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Got A Question? We've Got You.
Whether it's about your order, sizing, results, or how to get the most out of your Bunion Fix, our team responds within 24 to 48 business hours. No bots. No automated nonsense. Just real people who actually care about your feet.
Response Time
Within 24 to 48
business hours
Hours
Mon to Fri
9am to 5pm EST
Address
Empire Mode L.L.C
30 N Gould St Ste R
Sheridan, WY 82801
United States
Quick Answers
Frequently Asked Questions
Where is the Optivivia Bunion Fix shipped from?
All orders ship from our fulfillment partners worldwide. Optivivia is operated by Empire Mode L.L.C., based in Sheridan, Wyoming, USA.
How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number and a link to follow your package door to door.
What is your return and refund policy?
We offer a full 90-day money-back promise that begins the day you receive your order. If you're not satisfied for any reason, contact our support team for a hassle-free refund.
How fast will I see results?
Most customers report relief from pain within the first few sessions. Visible changes in bunion alignment typically become noticeable after 4 to 6 weeks of consistent daily use.
Will it fit my foot? Right or left side?
Yes, the Bunion Fix is designed to fit a wide range of foot sizes, from a child's foot up to a men's size 13. Thanks to its interchangeable design, it can be used on both the left and right foot.
Can I wear it while sleeping?
Yes. Once you've built up to longer sessions comfortably, the Bunion Fix is designed to be worn overnight. Many users see the best results from extended uninterrupted use.
Do you ship internationally?
Yes, we ship worldwide via our express courier service with full tracking. Standard delivery typically takes 7 to 14 business days.
How should I clean and store it?
Wipe the fabric components with a damp cloth and mild soap, avoiding the metal hinge. Air dry only, and store in a cool, dry place between sessions.
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Still Have Questions?
Fill out the form below and our team will get back to you within 24 to 48 business hours. For order tracking, please have your order number ready.